Appointments

To ensure everything runs smoothly please read the following important information on our policies before reserving your appointment. Thank you!

  • SPARKLING BRAND NEW CLIENTS

    By reserving your appointment, you are confirming that you have read and understand our policies. In addition, you are confirming that you have the proper growth for your service. Please, no trimming! If your hair is not long enough, please understand you will be charged a late cancel/late reschedule fee of 100% of the service. We use an awesome integrated text messaging system that not only sends out auto reminders but is also available for personal messages. So…you can message us 24-7! We’ve got you!

  • LATE CANCEL/LATE RESCHEDULE

    If you late cancel or late reschedule within 24 hours of your scheduled appointment, you will be charged a fee of 100% of your total service. This also includes last-minute removal of previously booked services. Please understand that we are holding this time just for you. If you late reschedule for the same day we are happy to make an exception if we have the availability.

  • NO SHOW

    If you no-show, you will be charged 100% of your total service. After three no-shows, you will no longer be able to book a future appointment. However, please free to give us a call and if we have availability we’re happy to take you as a walk-in. Thank you for understanding that our time and our small business is valuable.

  • FIVE MINUTE GRACE PERIOD

    If you are 5 minutes late you may be asked to reschedule. We want to give you and our following clients the detailed attention deserved.

  • PLEASE CONFIRM

    You will receive a reminder 48 hours before your scheduled appointment. If you do not confirm within 24 hours we will assume you will not be making it to your appointment and therefore it will be canceled. We do this to avoid charging you a no-show fee.

If you have made it this far we THANK YOU! If you have any questions please feel free to reach out.

We look forward to you experiencing the sweetest sting!

Love, Gingerly Wax 🧡