Gingerly Policies
To ensure everything runs smoothly please read the following important information on our policies before reserving your appointment. Thank you!
SPARKLING BRAND NEW CLIENTS
Thank you for choosing us! By reserving your appointment you are confirming that you have read and understand all of the following policies. In addition you are confirming that you have the proper amount of growth for your service. (brazilian – three weeks) Please be careful not to trim too short. If using clippers use a guard no smaller than a #3. If unsure please let us take care of you. If your hair is not long enough please understand that you will be charged a late cancel fee of 100% of your service. If you have any questions simply reply to your text notification. This messaging system is available 24-7. Please feel free to give us a call if you prefer to chat.
PLEASE CONFIRM
You will receive a reminder 48 hours before your scheduled appointment. If you do not confirm within 24 hours we will assume you will not be making it to your appointment and therefore it will be canceled. If your scheduled service is booked for an hour or more you will need to confirm at the 48 hour mark.
RUNNING LATE
We run a tight hive. Please be on time. We understand that life happens, so if you are running late please MESSAGE or CALL us ASAP. We will always do our best to fit you in, but cannot guarantee as most of our appointments are booked in fifteen minute increments. Even at five minutes late this can cause a domino effect throughout the day and we want to give YOU and our following clients the detailed attention deserved. If we cannot fit you in on the same day please understand you will be charged the late cancel/reschedule fee. Remember we want to take care of you as much as you do so please communicate with us as we will do the same if we are running late. Thank you for understanding our time is valuable.
LATE CANCEL/LATE RESCHEDULE
If you late cancel or late reschedule within 24 hours of your scheduled confirmed appointment you will be charged a fee of 100% of your total service. This includes the last minute removal of services. This also includes if you are running late and we are unable to fit you in. If you late reschedule for the same day we are happy to make an exception if we have the availability. Please understand we are holding this time just for you.
NO SHOW
If you no-show you will be charged 100% of your total service. After one no-show/no call you may only be considered as a walk-in and will not be able to book in advance.
Thank you. We look forward to you experiencing the sweetest sting!
Love, Gingerly Wax 🧡
Make an Appointment
By reserving your appointment, you are confirming that you have read and agree to our policies. Thank you.