Gingerly Policies

To ensure everything runs smoothly please read the following important information on our policies before reserving your appointment. Thank you!

  • SPARKLING BRAND NEW CLIENTS

    Hi, Thank you for choosing us! By reserving your appointment you are confirming that you have read and understand all of the following policies. In addition you are confirming that you have the proper amount of growth for your service. (brazilian – three weeks) Please no trimming! If your hair is not long enough please understand that you will be charged a late cancel fee of 100% of your service. If you have any questions simply reply to your text notification. This messaging system is available 24-7. Please feel free to give us a call if you prefer to chat.

  • PLEASE CONFIRM

    You will receive a reminder 48 hours before your scheduled appointment. If you do not confirm within 24 hours we will assume you will not be making it to your appointment and therefore it will be canceled. We do this to avoid charging you a no-show fee.

  • GRACE PERIOD

    We run a tight hive, so please be on time. If you are running late, please MESSAGE or CALL us ASAP! We will always do our best to fit you in, but we cannot guarantee as most of our appointments are booked in 15-minute increments. Even if you are five minutes late, this can cause a domino effect throughout the day. We want to give YOU and our following clients the detailed attention you deserve. Please note if we cannot fit you in on the same day you will be charged the policy fee. Remember, we want to take care of you just as much as you do, so please communicate with us. Thank you for understanding. 

  • LATE CANCEL/LATE RESCHEDULE

    If you late cancel or late reschedule within 24 hours of your scheduled appointment you will be charged a fee of 100% of your total service. This includes the last minute removal of services. This also includes if you are running late and we are unable to fit you in. If you late reschedule for the same day we are happy to make an exception if we have the availability. Please understand we are holding this time just for you.

  • NO SHOW

    If you no-show you will be charged 100% of your total service. After three no-shows you will need to prepay along with a $3 service fee in order to secure an appointment.

Thank you. We look forward to you experiencing the sweetest sting!

Love, Gingerly Wax 🧡